Privacy Policy

Privacy Policy

1. Introduction

Frisco Car Star Transport respects your privacy and recognizes the importance of protecting personal information.

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit friscocarstartransport.us, request a quote, contact our team, or use our services.

This policy should reflect the company’s actual data handling practices and applicable legal requirements.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal and Contact Information

This may include your name, telephone number, email address, mailing address, and other contact details voluntarily provided through website forms or direct communications.

Vehicle and Transportation Information

When requesting auto transport services, you may provide your vehicle’s make, model, year, operating condition, pickup location, delivery destination, preferred dates, and other relevant shipment details.

Website Usage Information

Our website and service providers may collect technical information such as IP address, browser type, device information, visited pages, and approximate access times through server logs or website technologies.

Communication Information

We may retain information contained in emails, quote inquiries, customer service communications, and other messages relating to your requests.

3. How We Use Your Information

We may use collected information for legitimate business purposes, including responding to inquiries, preparing transportation quotes, coordinating bookings, communicating shipment information, providing customer support, maintaining business records, improving website functionality, preventing misuse, and complying with legal obligations.

Where required by law, we will obtain consent before using information for purposes that require it.

4. Sharing of Information

Personal information may be shared with transportation carriers, logistics providers, technology vendors, payment processors, and other service providers when reasonably necessary to provide requested services.

We may also disclose information when legally required or when necessary to protect rights, property, safety, or the integrity of our services.

We do not authorize unrelated third parties to use information supplied for a shipment for their own independent purposes merely because they assist with that shipment.

Any statements about selling or sharing personal information for advertising must accurately reflect the company’s actual practices.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, analyze website performance, or measure marketing effectiveness.

The types of cookies used depend on the technologies actually installed on the website.

You can manage certain cookies through your browser settings. Where legally required, additional consent or opt-out controls will be provided.

6. Data Security

We seek to use reasonable administrative, technical, and organizational measures appropriate to the personal information we process.

However, no website, internet transmission, or electronic storage system can be guaranteed completely secure.

Customers should avoid sending sensitive financial information through unsecured communication channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, and satisfy applicable legal obligations.

Retention periods may vary depending on the type of information and the nature of the customer relationship.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights concerning certain uses or disclosures of your information.

To submit a privacy request, contact info@friscocarstartransport.us. We may need to verify your identity before processing certain requests.

9. Marketing Communications

If we send promotional emails or other marketing communications, recipients will be given any opt-out options required by applicable law.

Opting out of promotional messages does not necessarily prevent communications needed to respond to an inquiry or complete an existing transaction.

10. SMS and Telephone Communications

If you provide your telephone number, we may contact you in connection with your inquiry or transportation arrangements as permitted by applicable law.

Marketing text messages or automated calls, if used, are subject to applicable consent and disclosure requirements.

Consent to receive marketing communications must not be treated as a condition of purchasing services where prohibited by law.

11. Children’s Privacy

Our website and transportation services are intended for adults and are not directed toward children under 13.

We do not knowingly seek to collect personal information from children under 13 through our website.

If we become aware that such information was collected inappropriately, we will take appropriate steps consistent with applicable law.

12. Third-Party Links

Our website may link to websites operated by independent third parties.

We are not responsible for their privacy practices. We recommend reviewing their policies before submitting personal information.

13. Changes to This Privacy Policy

We may revise this Privacy Policy when our business practices, website technologies, or legal obligations change.

Updated versions will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact:

Frisco Car Star Transport

8700A Main St, Frisco, TX 75034, USA

Phone: (945) 294-7801

Email: info@friscocarstartransport.us